Terms of Service

By accessing or purchasing from Lu & Co, you agree to the following terms and conditions.

General Use

By using this site, you agree to comply with all terms, policies, and applicable laws.

Orders & Refusals

We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to:

Suspected fraud
Pricing errors
Inventory availability issues

Pricing & Product Accuracy

We strive to ensure all product details, descriptions, and pricing are accurate. However, errors may occur.

If a product is listed incorrectly, we reserve the right to:

Cancel the order
Issue a full refund to the original payment method

Intellectual Property

All content on this site—including designs, images, logos, and text—is the property of Lu & Co and may not be copied, reproduced, or used without written permission.

Age Requirements

By using this site, you confirm that you have the legal capacity to make purchases or have permission from a parent or guardian.

Disputes

If you experience an issue with your order, you agree to contact us first so we can work to resolve the matter. We are committed to finding a fair solution.

Reselling Products

Retail purchases are not permitted for resale. Products may not be resold, redistributed, or used for commercial purposes without permission.

Exception: Custom orders created specifically for approved brand use or wholesale purposes may be resold. All wholesale or resale partnerships must be approved by Lu & Co in advance.